TERMS & CONDITIONS
Welcome to Gowri Boutique. By accessing or using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
USE OF OUR WEBSITE
You agree to use our website only for lawful purposes and to provide accurate and complete information when placing an order.
You must not use the website to place false, fraudulent, or unauthorized orders.
By placing an order, you confirm that the information provided by you, including your name, address, email address, and mobile number, is accurate and can be used by us to process and communicate regarding your order.
ORDER CONFIRMATION & CONTRACT
When you place an order through our website, you will receive an order confirmation acknowledging that we have received your order.
The order confirmation does not necessarily mean that your order has been accepted for dispatch. An order will be considered accepted once the product has been confirmed for dispatch.
We reserve the right to contact you by phone, email, or other available communication methods to verify or clarify an order where necessary.
If an order cannot be verified, appears to be fraudulent, contains incorrect information, or cannot be fulfilled, we reserve the right to cancel the order. If payment has already been received, the applicable amount will be refunded.
PRODUCT AVAILABILITY
All products are subject to availability. While we make every effort to maintain accurate stock information on our website, occasionally a product may become unavailable after an order is placed.
If we are unable to fulfil your order, we will inform you and provide an appropriate resolution, including a refund where applicable.
Product colours and appearance may vary slightly depending on your screen, device, lighting, or photography conditions.
CANCELLATION BY CUSTOMER
You may request cancellation of your order before it is dispatched by contacting us as soon as possible.
Once an order has been dispatched, cancellation may not be possible and will be subject to our Returns, Refunds & Exchanges Policy.
CANCELLATION BY GOWRI BOUTIQUE
We reserve the right to cancel an order in exceptional circumstances, including product unavailability, pricing or listing errors, suspected fraudulent or unauthorized transactions, incorrect order information, or circumstances beyond our reasonable control.
If payment has already been made for an order cancelled by us, the applicable amount will be refunded to the original payment method, subject to the applicable payment provider's processing timelines.
UNDELIVERED ORDERS
Our delivery partners may make multiple delivery attempts and may contact you using the phone number provided with your order.
If an order remains undelivered after the available delivery attempts, it may be returned to us.
In such cases, our team will contact you regarding the next steps. Any refund, re-dispatch, or applicable charges will be handled based on the circumstances of the order and our applicable policies.
DELIVERY & RISK
We take reasonable care to ensure that your order is properly packed and handed over to our delivery partner.
The risk associated with the product passes to you upon delivery of the order.
If the package appears to be open, damaged, or tampered with at the time of delivery, we recommend refusing the delivery where possible and contacting us immediately with photographs and your order details.
Once the order has been delivered and accepted, any concerns regarding damage or defects must be reported in accordance with our Returns, Refunds & Exchanges Policy.
PRICES & PAYMENT
We make every effort to ensure that the prices and product information displayed on our website are accurate. However, occasional errors may occur.
If we identify an incorrect price or product information after you place an order, we may contact you to confirm whether you wish to proceed with the order at the corrected price or cancel the order.
If the order is cancelled due to such an error and payment has already been received, the applicable amount will be refunded.
All available payment methods will be displayed at the time of checkout.
Unless otherwise stated, the prices displayed on our website include applicable taxes. Shipping charges, if any, will be displayed before you complete your purchase.
RETURNS, REFUNDS & EXCHANGES
Returns, refunds, and exchanges are governed by our Returns, Refunds & Exchanges Policy available on our website.
Please review the policy before placing your order.
INTELLECTUAL PROPERTY
All content on this website, including photographs, product images, logos, text, graphics, designs, and other materials, belongs to or is used by Gowri Boutique with appropriate rights and may not be copied, reproduced, modified, or used without prior written permission.
LIMITATION OF LIABILITY
We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we do not guarantee that the website will always be available, error-free, or free from interruptions.
To the extent permitted by applicable law, Gowri Boutique shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or other unforeseen circumstances.
GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the applicable courts and legal authorities in India.
CONTACT US
For any questions regarding these Terms & Conditions, please contact us:
Gowri Boutique
Email: support@gowriboutique.com
Phone/WhatsApp: 9150095503
Effective Date: 13 Sep 2026